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Refund Policy

Flip Level

Last updated: April 22, 2026

1. The 7-Day "Satisfaction" Window

We offer a 7-day window for new subscribers to explore Flip Level. If you find the tool doesn't fit your workflow, you can request a refund, provided you have not crossed the Usage Threshold.

2. Reveal barrier & usage

To protect our data, a "reveal" barrier is in place for the first 3 unlocks. Once you have performed 3 unlocks or 7 days have passed, the barrier is removed for your convenience, and the subscription is considered fully consumed and non-refundable.

Refunds within the satisfaction window (section 1) are only available while you are still under both the 7-day window and the 3-unlock threshold, unless Paddle or applicable law requires otherwise.

3. Standard Renewals

Monthly renewals are non-refundable. You can cancel anytime to stop future billing, and you'll keep access until the end of your paid month.

4. How it works with Paddle

Flip Level uses Paddle as our Merchant of Record. To request a refund within the 7-day/3-unlock window, please contact support@fliplevel.com. We will verify your usage and process the request via Paddle.